Privacy Policy

1. Data Controller

The Data Controller of personal data is:
Si Travel Network S.r.l.
Via Pomposa, 43/A – 47923 Rimini (RN) – Italy
Email: info@touriststation.it
Certified email (PEC): sitravelnetworksrl@legalmail.it
Website: www.touriststation.it
Tourist Station is a promotional travel brand operating under the technical organization of Si Travel Network S.r.l.

2. Types of Data Collected

Through the website, social media, and other digital channels, the following personal data may be collected:
- Identification and contact data (name, surname, phone, email, address, etc.);
- Data relating to travel bookings (preferences, destinations, special requests);
- Payment data, securely processed through third-party providers;
- Browsing data, technical and analytical cookies;
- Data voluntarily provided through contact forms, newsletters, quotation requests, or promotional campaigns.

3. Purpose of Processing

Personal data are processed for the following purposes:
1. Managing requests sent via the website, email, or social media;
2. Preparing quotations, managing bookings, and travel contracts;
3. Customer service communications and assistance;
4. Fulfilling legal, accounting, and tax obligations;
5. Marketing and promotional activities, including:
  - sending newsletters and personalized offers;
  - digital and social media campaigns (Facebook, Instagram, etc.);
  - surveys and customer satisfaction analysis;
6. Protection of the Data Controller’s rights (e.g., in case of disputes or contract violations).

4. Legal Basis for Processing

The processing of personal data is based on:
- Performance of a contract or pre-contractual measures (for requests and bookings);
- Legal obligations to which the Controller is subject;
- Legitimate interest of the Controller for security and service improvement;
- The data subject’s explicit consent for marketing and promotional communications.
Consent may be withdrawn at any time by writing to info@touriststation.it.

5. Processing Methods

Data are processed using electronic, digital, and paper tools, in compliance with the principles of lawfulness, fairness, transparency, and confidentiality under the GDPR. Appropriate technical and organizational measures are adopted to prevent data loss, misuse, or unauthorized access.

6. Data Communication and Disclosure

Data may be communicated only to:
- Partners and providers of travel services (airlines, accommodation, insurance companies);
- External consultants for accounting or legal purposes;
- Platforms for newsletter management and social media marketing;
- Competent public authorities when required by law.
Data are not transferred outside the European Union. In case of travel involving non-EU destinations, data will be processed in accordance with Articles 44–49 of the GDPR.

7. Data Retention Period

Personal data will be retained as follows:
- Up to 10 years for contractual and fiscal obligations;
- Until consent is withdrawn for marketing purposes;
- Up to 12 months for information or quotation requests not resulting in a booking.

8. Data Subject Rights

Data subjects may exercise their rights under Articles 15–22 of the GDPR at any time, including:
- right of access, rectification, and erasure;
- right to restriction or objection to processing;
- right to data portability;
- right to withdraw consent for marketing purposes;
- right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
Requests may be sent by email to info@touriststation.it or PEC to sitravelnetworksrl@legalmail.it.

9. Cookies and Tracking Tools

The website uses technical, analytical, and profiling cookies to enhance browsing experience. For more information or to change preferences, please refer to the Cookie Policy available on the website.

10. Changes to this Privacy Policy

This Privacy Policy may be updated in case of legal or organizational changes. The latest version will always be available on the website www.touriststation.it.

11. Contacts

For any information regarding the processing of personal data:
Si Travel Network S.r.l.
Via Pomposa, 43/A – 47923 Rimini (RN) – Italy
Email: info@touriststation.it
Certified email (PEC): sitravelnetworksrl@legalmail.it

12. Final Note

This English version is provided for information purposes only. In the event of any discrepancies or disputes, the original Italian text of the Privacy Policy shall prevail.